Refund policy

Contact Us

Have a question? We typically respond within 1–3 business days.

Email: service@demeterec.com — include your order number and a brief description of your question.

Return & Refund Policy

We offer a 30-day return policy. If you're not satisfied with your purchase, email us within 30 days of delivery and we'll help you process a return or refund.

Certification Documents

Need a copy of our ANSI Z87.1 / Z87+ certification for workplace compliance? Email us with the product name and we'll send it over.